Frequently Asked Questions

Flora Airport Hotel is known for its convenient location opposite the International Terminal of Cochin International Airport, comfortable rooms, airport transfers, dining options and guest facilities.

Our hotel is located right opposite the International Terminal of Cochin International Airport in Nedumbassery, Kochi.

We are just 1 km away—which takes about 5 minutes by car, or a short walk from the main terminal exit.

Our hotel is ideal for business professionals, domestic and international tourists, families, and travelers looking for a comfortable place to rest during layovers or flight transits.

Flora Airport Hotel is designed for both—offering quiet workspaces, Wi-Fi, and meeting halls for business guests, alongside a spa, pool, and tour desk for leisure travelers.

International travelers prefer Flora Airport Hotel for its direct proximity to Cochin International Airport, allowing immediate rest after long flights and quick, hassle-free travel to and from the city.

Its location opposite the International Terminal, airport shuttle service, comfortable rooms, dining facilities and other guest services make it convenient for airport travellers.

Travelers choose us so they can step off their flight and quickly check into a well-equipped, peaceful room without dealing with long post-flight drives into the city.

We offer six room and suite options depending on your needs:

• Deluxe King Room
• Deluxe Twin Room
• Executive Club Room
• Business Suite
• Flora Suite
• Presidential Suite

Yes, all our rooms are generously sized, soundproofed, and furnished with comfortable bedding to guarantee a restful sleep.

In-room amenities include air conditioning, free Wi-Fi, a flat-screen TV, a mini fridge, tea and coffee making facilities, an iron and ironing board, an electronic safe, a hair dryer, and fresh bath toiletries.

Yes, fast and free Wi-Fi is accessible in all guest rooms and throughout the property.

Yes, an electric kettle with complimentary tea bags, coffee, and sugar is provided in every room.

Yes, every room comes equipped with a flat-screen TV offering popular local and international channels.

Yes, every room features individually controlled central air conditioning.

Yes, each room includes a mini fridge along with complimentary bottled drinking water.

Yes, all guest bathrooms are stocked with quality bath products and toiletries.

Yes, complimentary daily housekeeping service is provided for all rooms.

Yes, baby cots are available free of charge, and extra rollaway beds can be arranged for an additional fee.

To keep the indoor air fresh and clean for everyone, Flora Airport Hotel is a 100% non-smoking property.

Road-facing rooms offer a direct view of the airport landscape, while our other rooms overlook the swimming pool or quiet local greenery.

Yes, we have specially designed, wheelchair-accessible rooms.

Yes, every room features a desk and a comfortable chair so you can work comfortably during your stay.

You can book directly through our official website, call or email our reservations team, or reserve through any major online travel portal.

Yes, our reservation team is happy to assist you over the phone or via email to confirm your booking.

Yes, you can reserve without a credit card, but an advance payment via bank transfer or another accepted online method will be required to confirm the room.

We accept cash as well as major credit and debit cards, including Visa, MasterCard, and American Express.

Yes, modifications and cancellations are allowed, though terms and any potential charges depend on the specific cancellation policy of your booking.

Yes, as soon as your reservation is completed, an instant confirmation will be sent to your email.

Yes, we periodically offer promotional packages and long-stay discounts depending on the time of year and availability.

Yes, you can reserve several rooms together based on our current availability.

Yes, Flora Airport Hotel fully accommodates corporate bookings and business travelers.

You can certainly share your preferences (such as high floor or airport view) when booking, and we will do our best to accommodate them based on availability.

No, room prices do not include taxes.

We offer both options; you can choose a rate plan that includes daily breakfast or opt for a room-only rate.

Yes! We offer complimentary airport transfers on a shared shuttle basis for our guests.

Yes, Flora Airport Hotel accepts group bookings for weddings, corporate conferences, and social events.

You can reach our dedicated reservations desk directly by calling the hotel's main phone number or sending an email to our booking team.

Standard check-in time is 2:00 PM (14:00 IST) and check-out time is 12:00 PM (12:00 IST).

Early check-in can be arranged subject to room availability upon arrival, though additional charges may apply.

Yes, late check-out is subject to availability on your departure day and may incur an extra fee.

Indian Nationals: Any valid government-issued address ID (Aadhaar card, Driving License, Voter ID, or Passport).
International Travelers: A valid Passport, Entry Visa, or OCI card.

Yes, our reception desk is open 24/7 to assist you at any time of day or night.

Yes, because our front desk operates around the clock, late-night and early-morning check-ins are easily handled.

Yes, we provide secure, complimentary luggage storage if you arrive early or want to explore the area after checking out.

We recommend heading to the airport terminal about 10 minutes prior to your required flight check-in time.

Yes, we provide a complimentary shuttle service between the airport and the hotel.

Yes, our airport shuttle runs 24/7 to match flight schedules.

Simply inform us of your flight details when making your reservation or speak to the front desk team once you are at the hotel.

Yes, the shuttle transfer between the airport terminals and the hotel is completely free for registered guests.

It takes just 5 to 10 minutes by car.

Our in-house travel desk can easily arrange private taxis for local sightseeing or long-distance trips.

Yes, we offer safe, secure, on-site parking for all staying guests.

Yes, our close location makes us one of the most convenient places to stay for quick overnight transit stops.

Guests can dine at Bluebell, our multi-cuisine restaurant, or grab quick bites and drinks at Peppermint Cafe.

Yes, Bluebell restaurant serves a variety of Indian, continental, Arabic, and pan-Asian dishes.

Breakfast is included if you choose a bed-and-breakfast package. If you book a room-only rate, you can purchase breakfast separately.

Breakfast is served fresh every morning from 7:00 AM to 10:30 AM.

Yes, our chefs prepare a variety of traditional Kerala specialties using local spices and fresh ingredients.

Yes, our restaurant provides a variety of vegetarian choices.

Yes, our restaurant serves all three major meals daily.

Yes, in-room dining is available so you can enjoy meals privately in your room.

Yes, full buffet spreads are available for breakfast, lunch, and dinner at Bluebell restaurant.

Yes, we can cater to specific dietary needs for select menu items.

Yes, walk-in visitors are always welcome to dine at Bluebell or visit Peppermint Cafe.

Yes, Peppermint Cafe offers fresh coffee, tea, pastries, and light snacks throughout the day.

Yes, you can contact the restaurant desk ahead of time to book a table for lunch or dinner.

Yes, we can arrange set menus, private dining setups, or corporate meal buffets for your events.

Yes, we can prepare packed meals if you need to grab food on the go.

Yes! If you have to check out before 7:00 AM, inform our front desk the night before, and we will pack a takeaway breakfast box for your flight.

Yes, we have well-appointed banquet halls ideal for hosting wedding functions, family gatherings, and celebrations.

Yes, our event spaces can accommodate wedding receptions of various sizes.

Yes, we regularly host engagement functions, birthday parties, anniversaries, and corporate banquets.

Yes, we offer meeting and conference facilities for business discussions and corporate events.

Yes, our conference facilities are perfect for corporate seminars, workshops, board meetings, and product launches.

We offer 9 versatile event areas, including spacious banquet halls, corporate boardrooms, private meeting spaces, and an outdoor lawn area.

Yes, our culinary team provides full food and beverage catering featuring customizable menus for any event.

Yes, we provide standard AV setups including screens, projectors, sound systems, and microphones.

Yes, our banquet team will work with you to tailor the seating, menu, and event duration to your needs.

Yes, we have ample, secure parking space available for event attendees.

Yes, we can easily reserve room blocks and handle group dining for large tour groups or event delegates.

While we handle the venue and catering, our team can connect you with trusted third-party vendors for specialized stage decor, flowers, and entertainment.

Yes, our proximity to the international airport makes it remarkably easy for out-of-town and overseas guests to attend destination celebrations without long travel times.

Yes, private dining can be arranged, provided your group meets the minimum guest count required by our banquet policy.

You can reach out directly to our Banquets or Sales team by phone or email to discuss dates, pricing, and venue options.

Our property features an outdoor swimming pool, a fully equipped fitness center, a relaxing wellness spa, a multi-cuisine restaurant, a cafe, and multiple event spaces.

Yes, we have a clean, well-maintained outdoor swimming pool available for guest relaxation.

Yes, our on-site gym is equipped with modern cardio machines and weight-training equipment.

Yes, our spa offers a range of relaxing massages and wellness treatments to help you unwind after a long flight.

Yes, free Wi-Fi is available in all guest rooms, the lobby, and our restaurant areas.

Yes, Flora Airport Hotel provides a business center and meeting facilities for corporate guests.

Yes, secure parking is available on-site for hotel guests.

Yes, we offer fast laundry, pressing, and dry-cleaning services upon request.

Yes, luggage storage facilities are available for hotel guests.

Yes, our travel desk can book airport transfers, local city cabs, or long-distance cabs anytime.

Yes, Flora Airport Hotel provides accessible facilities for differently abled guests.

Yes, our travel desk team can assist you with local day trips, houseboat bookings in Alleppey, or travel planning to Munnar, etc.

Yes, simply inform the front desk what time you need to wake up, and we will call your room on time.

Yes, room service runs 24 hours a day, with a limited late-night menu operating after 10:30 PM.

Guests consistently choose us for our free airport shuttle, 24-hour reception, relaxing spa, swimming pool, and delicious dining choices right next to the terminal.

No, we do not provide foreign currency exchange on site, but several bank counters and exchange desks are available at the nearby airport terminal.

Indian Citizens: A valid government photo ID containing an address (Aadhaar, Driving License, Voter ID, or Passport).
Foreign Nationals & NRI Guests: Original Passport along with a valid Indian Visa or OCI card.

Yes, children of all ages are welcome to stay at Flora Airport Hotel.

Baby cots/cribs are provided free for infants (upon request), while extra adult rollaway beds carry an additional charge.

No, all rooms and indoor public spaces are strictly non-smoking.

No, pets are not permitted on the property.

We accept cash payments and major credit/debit cards, including Visa, MasterCard, and American Express.

No, we do not require a mandatory cash security deposit at check-in.

Yes, visitors are allowed in guest rooms.

No, check-in and check-out are handled directly by our front office staff at the reception desk.

Because our front desk operates 24/7, a late arrival is never a problem. Giving us a quick heads-up about flight delays helps us hold your room seamlessly.

Yes, we issue tax-compliant GST invoices for corporate travelers—just provide your company’s GST details at check-in.

Please contact the front desk immediately. Our housekeeping team logs all lost-and-found items and will assist in recovering your belongings.

No, Flora Airport Hotel does not have a formal quiet hours or noise policy.

You can reach us directly via the reservations phone line or by sending an email to our front desk team.

A copy of our guest terms and conditions is provided during check-in at the front desk.

Flora Airport Hotel is the most convenient choice, located directly across from the main airport terminal.

Yes, it is ideal for long layovers because you can check in, catch up on sleep, enjoy a meal, and use our pool or spa instead of waiting inside the terminal.

Yes, single-night and short transit bookings are very popular with our guests.

Yes, our close proximity to the airport, high-speed internet, quiet working spaces, and easy access to industrial hubs like Kalamassery and Kakkanad make us a prime corporate choice.

Yes, booking a room gives you full access to our comfortable beds, swimming pool, spa, and restaurants between flights.

Yes, our family-friendly suite options, swimming pool, and child-friendly restaurant menus make stays comfortable for families.

Nearby tourist spots include:

• Kalady (Birthplace of Adi Shankara & Shankara Stupa)
• Malayattoor Pilgrim Centre
• Athirappilly & Vazhachal Waterfalls
• CIAL Golf Course
• Abhayaranyam Elephant Sanctuary & Ecotourism Centre

Yes, the highway route to Munnar starts near the airport, making our hotel an ideal first stop after your flight before driving up to the hill station.

Fort Kochi is approximately 36 km away (about a 1 to 1.5-hour drive depending on traffic).

Athirappilly Waterfalls is located 38 km away, taking around 1 hour by car.

Yes, Cherai Beach is just 25.6 km away, making it a quick 45-minute drive from the hotel.

Great day-trip options include Fort Kochi & Mattancherry, Athirappilly Waterfalls, Kalady, and Malayattoor.

LuLu Mall and Oberon Mall in Edappally are approximately 20 km away and easily reached via taxi or the local metro.

Yes, our in-house travel desk can organize private cars, drivers, and custom sightseeing itineraries for you.

The airport electric feeder bus connects directly from the terminal to the nearby Aluva Metro Station, from where you can take quick metro trains straight into Kakkanad, Ernakulam, and the city center.

Yes, with 24/7 security personnel, comprehensive CCTV coverage, and round-the-clock front desk staffing, solo travelers can feel completely secure.

Yes, our hotel provides a comfortable environment suited for senior travelers.

Yes, Flora Airport Hotel provides wheelchair-friendly facilities.

Yes, Flora Airport Hotel offers accessible rooms to ensure a comfortable stay for guests with special needs.

Yes, our front desk team is present 24/7 to help with any request.

Yes, all public areas, corridors, entrances, and parking spaces are monitored continuously by CCTV.

Yes, we have a doctor on call for medical needs, and major multi-specialty hospitals are located just a short drive away.

We maintain 24-hour security guarding, full electronic CCTV monitoring, secure keycard room access, and strictly enforced fire safety systems.